EMBODI App Password Reset Not Working?

Trouble resetting the password for EMBODI through the patient app? Here are a couple of things you can check and try:

1. Ensure EMBODI App Usage is Active and Account Status is Ready
2. After 1-2 tries, if the password reset within the app continues to be unsuccessful or yields no password reset link, clinic staff can also send the patient a password reset link directly. They can do this through the Patient Detail page in our provider portal. 
3. Go to the Patients section.
4. Find and click Patient Details.
5. Look for the vertical ellipsis icon (three dots arranged vertically) and click on it.
6. Select Send Password Reset Email.

Try these steps, and see it resolve the issue or let us know if you require further assistance. We're here to ensure patients can access the EMBODI app smoothly!