After completing onboarding on the app, how soon will patient inactive status change to active in provider portal?

The status will update from inactive to active in the provider portal when the patient sets their goal within the app. This typically occurs almost immediately upon goal configuration. However, it's crucial to complete this step, as an inactive status may persist if the goal-setting process is not finalized. Should you experience any issues or have questions, please reach out to our support team for timely assistance.