Understanding App Store Regional Restrictions
For Apple devices: When a patient is originally using their mobile phone in another country and transitions to using the device in the US, their inability to download the EMBODI app may stem from either the regional settings of the phone or the associated Apple account. The App Store regional access is not based on where the phone is physically, it is based on the Apple account being used on the device. So this user won't be able to download the Embodi app because the Apple Account they are using on their phone is based in another country.
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