To submit a ticket to our support team, follow these simple steps:
- Log in to your provider platform account.
- Navigate to the question mark (?) on top right of the screen.
- Click on the 'Contact Support' option.
- Complete the form with your details and describe the issue or request assistance. Be sure to provide as much detail as possible to help our support team address your request effectively.
- Submit the ticket.
- You'll receive a confirmation message acknowledging receipt of your request. Our support team will review your ticket and respond to you as soon as possible.
Watch our video guide for a visual walkthrough of the ticket submission process:
That's it! You've successfully submitted a ticket to our support team for assistance. If you have any further questions or need additional assistance, feel free to reach out to us. We're here to help!
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