Missed a Message? Here's How Patients Can Receive Notifications Once Again...

Many patients find text message notifications to be a convenient and helpful way to manage their care. They're designed to be timely, relevant, and easy to access, keeping them informed without the hassle of phone calls or emails - but what if a patient keeps missing texts about an upcoming appointment, a report, or a quick health tip? 

First, check if the patient previously opted out of receiving messages from your clinic, they might be missing out on important information that helps them stay on top of their health.

Second, help them start receiving messages again. If the patient previously opted out or even if they can't even remember they did, advise them that all they need is to send a single text message. It's simple to get back in the loop! Just text START to the [Clinic's Phone Number].

Then, the patient will begin receiving your clinic's text updates again, ensuring they don't miss any critical reminders or news.

Staying connected helps us provide our patients with the best care possible. We want to make sure they have all the tools they need to manage their health journey effectively, and your clinic's text notifications are a key part of that. Re-subscribing is quick and easy, so they can get back to receiving the information that matters most to their health journey.