Understanding How Rewards Are Counted
Patients can monitor their progress and see how many appointments they need for their next reward.
Rewards encourage patients to attend all appointments which provide consistent engagement and adherence to their care plan, making their progress even more rewarding.
Patients can earn a reward after 15 appointments, but you have the flexibility to adjust this to suit your preferences. It’s important to note that reward value must be under $15 to comply with OIG regulations.
Additionally, appointments made prior to joining the app will not be counted towards rewards. Only appointments scheduled within the 48 hours following the successful app registration and all appointments completed after are eligible for rewards.
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